Innovation is the result of humans in conversations, specific types of embodied conversations.
“A3” refers to a 11 by 17 inch piece of paper.
The workers at Toyota, when making improvements in their work, are able to record the outcomes of a set of conversations on a piece of paper of this size.
The “Thinking” refers to a very elegant way of guiding people through the essential conversations of any innovation.
Recall that innovation can be though of as “The adoption of a new practice by a community.”
The headings or conversational mile posts when innovating with A3 Thinking are:
- Current condition
- Cause analysis (of the breakdowns)
- Target condition (desired next state)
- Implementation Plan